Privacy Policy

At Nutty Buds, your privacy and the security of your personal information is our highest priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, products, and services. We are committed to providing you with premium transparency, control, and protection.

1. Information We Collect

• Personal Information: Name, email address, shipping and billing address, phone number, payment information, and purchase history.
• Account Information: Username, password (encrypted), preferences, and saved products.
• Device & Usage Data: IP address, browser type, device identifiers, access times, pages viewed, and referring URLs.
• Cookies & Tracking: Cookies, pixels, and similar technologies to personalize your experience and analyze traffic (see our Cookie Policy).
• Communications: Emails, messages, chats, support tickets, and feedback submitted by you.
• Social & Third-Party: Optional social logins and integrations (Google, Facebook, Apple), subject to those platforms’ privacy policies.

2. How We Use Your Information

• Process and fulfill orders, payments, and returns.
• Provide account access, order history, and customer support.
• Send transactional emails, order updates, and shipping notifications.
• Personalize website experience, product recommendations, and marketing offers (with your consent).
• Analyze usage to improve products, services, and website functionality.
• Prevent fraud, secure our platform, and comply with legal obligations.
• Respond to support inquiries, feedback, and reviews.

3. How We Share Information

• Service Providers: Trusted partners for payment processing, shipping, analytics, marketing, and website hosting. Partners are contractually bound to strict privacy and security standards.
• Legal & Compliance: We may disclose information if required to comply with laws, regulations, or court orders, or to protect our rights and users.
• Business Transfers: If Nutty Buds is involved in a merger, acquisition, or sale, your information may be transferred, but always under this Privacy Policy.
• With Your Consent: We only share your data for marketing or other purposes if you have explicitly agreed.
• No Selling of Personal Data: We do not sell or rent your personal information to third parties, ever.

4. Cookies & Analytics

• We use cookies and similar technologies to enhance your browsing, analyze usage, and enable features like shopping cart and wishlist.
• Third-party analytics tools (Google Analytics, Meta Pixel, etc.) may collect anonymized usage data. You can opt-out via browser settings or our Cookie Policy.
• You can manage cookie preferences at any time via our cookie consent banner or your account settings.

5. Data Security

• We employ advanced security measures: SSL encryption, secure payment gateways, two-factor authentication, and regular security audits.
• Your passwords are encrypted and never visible to staff.
• All data is stored in secure, GDPR-compliant, Tier-1 datacenters.
• Access to personal data is strictly limited to authorized personnel.
• We monitor for unauthorized access and respond promptly to any incidents.

6. International Data Transfers

• Your information may be stored or processed in the US, EU, UK, or other jurisdictions. We ensure all transfers comply with GDPR, CCPA, and other applicable regulations.
• We use Standard Contractual Clauses and other safeguards for cross-border transfers.

7. Your Rights & Choices

• Access: You can access, review, and update your personal information at any time via your account.
• Correction: Request corrections of inaccurate or incomplete information.
• Deletion: Request deletion of your account and associated data (“right to be forgotten”).
• Portability: Request an export of your data in a machine-readable format.
• Opt-Out: Unsubscribe from marketing emails or adjust notification settings. Opt-out of cookies and analytics.
• Withdraw Consent: You may withdraw consent for any processing activities at any time.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

8. Children’s Privacy

Nutty Buds does not knowingly collect or solicit information from children under 16. If we learn that we have collected personal information from a child without parental consent, we will promptly delete it.

9. Data Retention

• We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law.
• Inactive accounts and related data are purged after 24 months of inactivity.
• Financial records are kept for the period required by tax and accounting laws.

10. Third-Party Links & Integrations

• Our website may contain links to third-party sites and services. We are not responsible for the privacy practices of those sites; please review their policies.
• Social logins and integrations are subject to the privacy terms of those platforms.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. We will notify you of major updates via email or prominent site notice. The latest version is always available on this page.

12. Contact Us & Data Protection Officer